The concept of cumulative effect assessment of the usage of information technology infrastructure library on IT service desk --- A Technology Company
碩士 === 元智大學 === 資訊社會學碩士學位學程 === 99 === Information Technology Infrastructure Library is a management system which made for information section to standardize the management structure of IT service. The process can be used to optimize existing resources, and stressed the IT services and operations ma...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/80011103690989519366 |