The Measurement of Service Quality in Intensive care unit with Importance-Performance Analysis
碩士 === 東海大學 === 工業工程與經營資訊學系 === 99 === An intensive care unit is set for critical patients, offering 24-hours and full-scale medical services. The nursing staffs pay full attention to keep patients’ vital signs by high-tech medical instruments, leading to ignore the familys’ needs. The object of our...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/99172363421914490431 |