The Analysis on Service Quality of Volkswagen Car’s Repair Workshop with Kano Model─ A Case Study of Volkswagen Car’s Repair Workshop in Nantou
碩士 === 亞洲大學 === 經營管理學系碩士在職專班 === 99 === The registered car number of Taiwan is up to 5.7 millions in 2009, and the repair expenses in car’s market reached up to 6.7 billions NT dollars every year. The consumer rights and interests surges upwards day and day, the service is getting more important. Th...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/51237967264370512726 |