A Gap Analysis on Higher Education ServiceA case of Ho Chi Minh University of Technology (Hutech)

碩士 === 樹德科技大學 === 金融與風險管理系碩士班 === 99 === Over the last decade of 20th century, universities of all types and sizes have increasingly come to understand the importance of student satisfaction. It is widely understood that it is far less costly to keep existing customers than it is to win new ones, an...

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Bibliographic Details
Main Authors: Tran Thi Truc Son, 陳氏竹山
Other Authors: 朱惠琴
Format: Others
Language:en_US
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/z48r3m