From the Viewpoint of Servicescape to Explore the Service Evaluation of Intercity-bus Transfer Station: A Case of Taipei Bus Station

碩士 === 東吳大學 === 企業管理學系 === 99 === The purpose of this study is to construct the service indexes and evaluation model of the combinative transfer station for intercity-bus with respect to servicescape. We also explore the impact of servicescape dimensions on satisfaction and behavioral intentions. Th...

Full description

Bibliographic Details
Main Authors: Yu-chen Huang, 黃宇真
Other Authors: Kai-chieh Hu
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/91600880360221073746