A Study of the Relationships between the Personality Traits and Service Behaviors among Hotel Employees－A Case of the Regent Taipei
碩士 === 中國文化大學 === 觀光休閒事業管理研究所 === 99 === ABSTRACT This study empirically examines the relationship between hotel employees’ personality traits and their service behavior. A survery questionnaire was designed and distributed to all the employees in the Regent Taipei. The measurement of personality...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/78055668803083359668 |