A study of Enterprise's Customer Service Quality and Satisfaction – A case of T Telecommunications company
碩士 === 中國文化大學 === 資訊管理學系 === 99 === With the innovation of information technology, liberalizing of telecommunications, granting of telecommunications license, and merging of telecommunication industry, the ability to improve service quality and customer satisfactory has become a key factor to compet...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/09962808652720829615 |