The Application of Kano Model and QFD in the study of the Official Document Integration System

碩士 === 國立虎尾科技大學 === 經營管理研究所在職專班 === 99 === As the importance of electronic documents has been gradually recognized, this research intends to integrate Kano model with QFD, in order to find out the key quality factors for the official document integration system. According to Kano model, this researc...

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Bibliographic Details
Main Authors: Li-Mei Wang, 王麗美
Other Authors: Man-Shin Cheng
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/cc4ax7