The Impact of Customer Relationship Management and Customer knowledge management in Business Software Company

碩士 === 國立中山大學 === 高階經營碩士班 === 99 === Due to globalization, international business competition has become keen in recent years. Enterprises have to face different challenges from all over the world, from inside Taiwan to the whole globe. Consequently, enterprises start to consider what management the...

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Bibliographic Details
Main Authors: Yin-tung Tsao, 曹蔭東
Other Authors: Bing chiang Jeng
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/20885469797069764147