Exploring the Resident’s Perception on Importance and Satisfaction of Hospital Service Quality and Customer Loyalty – Taking Resident in Kaohsiung as Examples
碩士 === 國立中山大學 === 國際經營管理碩士班 === 99 === In recent years, the service industries such as restaurants, hotels & finance have treated consumers and satisfying their needs as their first priority. This kind of service concept is also greatly valued and practiced by the medical industry. While the nat...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/09590922401779980055 |