The Service Quality Elements of Navy Warehouse – Application of Kano Model
碩士 === 國防大學管理學院 === 資源管理及決策研究所 === 99 === This thesis focused on finding the service quality items of General Material and Parts Warehouse of R.O.C. Navy in order to improve the service quality of General Material and Parts Warehouse of R.O.C. Navy. First, this thesis found the service quality items...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/55431012811940815967 |