Effects of TMT Characteristics and External Social Networks on Organizational Performance: An Empirical Study of the Restaurant Industry

• Main Authors: Tung-Chen Wang, 汪東辰
• Other Authors: Shu-Chuan Wang
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/06294422945496110017

碩士 === 國立東華大學 === 企業管理學系 === 99 === This study integrates the upper echelons theory and the resource-based view to examine the relationships between the demographic characteristics and external social ties of top management teams (TMTs) and organizational performance. Previous research has focused either on how TMT characteristics affect the team’s internal coordination / communication or on how managers’ external social networks contribute to organizational performance, but few studies have investigated TMT characteristics and social ties simultaneously. This study suggests that managerial characteristics are significant indicators of the type and level of knowledge stock possessed by the TMT whereas social ties are closely related to the information / knowledge flow between the TMT and external resource providers. Both attributes are crucial to organizational success. The effects of TMT characteristics and external social ties on firm performance were examined in a sample of 64 publicly traded restaurant companies in the U.S. The results show that companies performed better when their TMTs had higher tenure diversity and broader professional ties with external organizations.