Emotional dissonance, job burnout and anxiety in bank workers - music used as a moderator
碩士 === 國立交通大學 === 管理科學系所 === 99 === People are expected to conform to social or organizational norms regarding the display of emotion. Emotional dissonance has been described as a situation when an employee is required to display an emotion that is not genuinely felt in the particular situation (Hoc...
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| Format: | Others |
| Language: | zh-TW |
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2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/77265j |