Customer Relationship Orientation, Customer Knowledge Management and Customer Relationship Management Performance: The Moderating Effect of Environment Effects

碩士 === 國立中興大學 === 企業管理學系所 === 99 ===

Bibliographic Details
Main Authors: Tzu-Ting Chang, 張姿婷
Other Authors: Shyh-Rong Fang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/78t8v2