Effects of salesperson’s service behavior on service satisfaction: Using pig feed industry as an example
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 99 === This study investigates the impact of internal and external service behavior of salesperson of pig feed industry on customer satisfaction and customer loyalty. Accordingly, this study devises a theoretical model for examining the links among contextual variab...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/31667411337222782938 |