Effects of service innovation on competitiveness and service performance of public enterprise: using TRA cruise-style trains as an example
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 99 === This study investigates service performance creation potential in relation to service innovation. Accordingly, this study devises a theoretical model for examining the links among contextual variables and collects data via a questionnaire design. To clarify...
Main Authors: | Hui-Chu Shang-Kuan, 上官慧珠 |
---|---|
Other Authors: | Hao-Chen Huang |
Format: | Others |
Language: | zh-TW |
Published: |
2011
|
Online Access: | http://ndltd.ncl.edu.tw/handle/03271633722668117624 |
Similar Items
-
Innovative Service in Public Sector-- Case Study of TRA Cruise Train
by: Ya-Fang Hu, et al.
Published: (2011) -
A Study on the Effect of Service Innovation and Reminiscent Style to Customer Dining Experience of Taiwanese Cruising.
by: Feng-Mei Lee, et al.
Published: (2011) -
A Strategic Analysis to Enhance the Competitiveness of International Cruise Services for Port of Keelung
by: Chih-Chi Yeh, et al.
Published: (2012) -
Case on Cloud Services enhancing enterprise competitiveness with example on Company T.
by: Ying-chan Lai, et al.
Published: (2010) -
Analyze the Service Quality and Satisfaction for Cruise Passengers in Keelung Cruise Terminal
by: Liao, Min-Lin, et al.
Published: (2016)