Effects of service innovation on competitiveness and service performance of public enterprise: using TRA cruise-style trains as an example

碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 99 === This study investigates service performance creation potential in relation to service innovation. Accordingly, this study devises a theoretical model for examining the links among contextual variables and collects data via a questionnaire design. To clarify...

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Bibliographic Details
Main Authors: Hui-Chu Shang-Kuan, 上官慧珠
Other Authors: Hao-Chen Huang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/03271633722668117624