Applying the multi-criteria evaluation to manage the service quality in the chained coffee shops
碩士 === 開南大學 === 觀光與餐飲旅館學系 === 99 === Applying the multi-criteria evaluation to manage the service quality in the chained coffee shops ABSTRACT The purpose of this study is to explore the performance between service quality and customer satisfaction in the chained coffee shops. According to the pri...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/31894348498347430499 |