A Study of Manager’s Leadership Behaviors, Employee’s Organizational Citizenship Behavior and Service Quality of International Tourist Hotels – Using Organizational Culture as a Moderator
碩士 === 輔仁大學 === 餐旅管理學系碩士班 === 99 === This research aims to explore the relationship between international tourist hotel employees’ recognition of managerial leadership, organizational citizenship behavior, service quality and organizational culture in Taiwan. The questionnaire was developed by in-de...
Main Authors: | Chu-Sheng Huang, 黃鉅勝 |
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Other Authors: | Shun-Wang Hsu |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/24464250635052016314 |
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