A Study of Manager’s Leadership Behaviors, Employee’s Organizational Citizenship Behavior and Service Quality of International Tourist Hotels – Using Organizational Culture as a Moderator

碩士 === 輔仁大學 === 餐旅管理學系碩士班 === 99 === This research aims to explore the relationship between international tourist hotel employees’ recognition of managerial leadership, organizational citizenship behavior, service quality and organizational culture in Taiwan. The questionnaire was developed by in-de...

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Bibliographic Details
Main Authors: Chu-Sheng Huang, 黃鉅勝
Other Authors: Shun-Wang Hsu
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/24464250635052016314