Customer Experience and Service Gaps in Restaurant Service—An Study of Analytic Induction Method
碩士 === 大葉大學 === 管理學院碩士在職專班 === 99 === In this study, restaurant service as the research object, based on the customer experience point of view, the gap exploratory purpose of the study is to propose a new concept and explore the customer experience gap gap new ways to expand the concept of the exist...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
|
Online Access: | http://ndltd.ncl.edu.tw/handle/02084674340054782780 |