A Study of the Relationship among Transnational Corporation Employees’ Organization Socialization’ Internal Marketing and Service Quality
碩士 === 大葉大學 === 國際企業管理學系碩士班 === 99 === Previous studies in service quality can improve customer satisfaction and organizational commitment. Through satisfying internal customers’ needs, employees become more motivated and committed to offering a high quality of service, resulting in external cu...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/25237815477480775839 |