Perceived External Corporate Image and Employee Service Performance:Positive Affect, Service Climate, and Human Resources Management Strategy as the Moderators

碩士 === 中原大學 === 心理學研究所 === 99 === The purpose of the study is to investigate the relationship between perceived external corporate image and employee service performance, and the moderator roles of positive affect, service climate, and human resources management strategy. The study conducts a survey...

Full description

Bibliographic Details
Main Authors: Fang-Yi Lin, 林芳儀
Other Authors: Jian-Zhi Kuo
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/76820194181852649176