Perceived External Corporate Image and Employee Service Performance:Positive Affect, Service Climate, and Human Resources Management Strategy as the Moderators
碩士 === 中原大學 === 心理學研究所 === 99 === The purpose of the study is to investigate the relationship between perceived external corporate image and employee service performance, and the moderator roles of positive affect, service climate, and human resources management strategy. The study conducts a survey...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/76820194181852649176 |