Study on the effect of Customer Relationship Management on Organizational Performance from the aspect of Service Quality

碩士 === 長榮大學 === 國際企業學系碩士班 === 99 === The higher level of education people attain, the higher ability of consumption and consumer protection consciousness they will have. The traditional edge of enterprises is therefore changed, and it also forces enterprises to put more attention on the quality of...

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Bibliographic Details
Main Authors: Hsin, Meii, 辛眉儀
Other Authors: Hsieh, chiehjen
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/4tjjh8