Comparative Analysis of In-Flight Service Quality between China Pacific Catering (CPC) and Evergreen Sky Catering (ESC):The Perspectives of the Airlines

碩士 === 中華科技大學 === 航空運輸研究所 === 99 === Abstract With the fierce competition in air transport business, the in-flight catering service is considered as one of the important factors to reinforce airline competition. Therefore, this paper aims to contribute to in-depth understanding in the in-flight cate...

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Bibliographic Details
Main Authors: Huang, Manchen, 黃滿貞
Other Authors: Ho, Shyueyung
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/50695342469501231693