Comparative Analysis of In-Flight Service Quality between China Pacific Catering (CPC) and Evergreen Sky Catering (ESC):The Perspectives of the Airlines
碩士 === 中華科技大學 === 航空運輸研究所 === 99 === Abstract With the fierce competition in air transport business, the in-flight catering service is considered as one of the important factors to reinforce airline competition. Therefore, this paper aims to contribute to in-depth understanding in the in-flight cate...
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Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/50695342469501231693 |