The application of data mining on customer relationship management
碩士 === 國防大學理工學院 === 資訊科學碩士班 === 99 === CRM(Customer Relationship Management)is an important subject for an enterprise to build up a competitive advantage in recent years. CRM means to manage the relationships between enterprises and customers. Churn prediction is a popular issue in the field of CRM....
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/51619510113556887007 |