The case study on implementation of call center in hospital

碩士 === 元智大學 === 管理研究所 === 98 === Call Centers is the first step set up to promote enterprises present in customer relationship management in Taiwan and which plays the most crucial role in customer relationship management. How to create, maintain and strengthen the relationship between the customer...

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Bibliographic Details
Main Authors: Fang-Wen Tsai, 蔡豐文
Other Authors: 陳家祥
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/79351997198297431680