服務品質、知覺價值對滿意度、關係品質及忠誠度影響之探討
碩士 === 南台科技大學 === 行銷與流通管理系 === 98 === Although department store industry is blooming at a rapid pace, there is still a sustained room for its development. Facing rigorous competitions, however, how to keep their old customers becomes an important issue for business owners, in addition to developing...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/80525705983211637550 |