The Influences of the Hospitality Frontline Employees’ Personality Traits on Job Vigour – Emotional Labour Strategies as a Mediator

碩士 === 南台科技大學 === 休閒事業管理系 === 98 === This study focused on emotional labour strategies, job vigour, and their influences with the Big-Five personality dimensions: extraversion, agreeableness, consciousness, neuroticism and openness. A purposive, convenience sample and a questionnaire were used. The...

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Bibliographic Details
Main Authors: Ya-tzu Wang, 王雅滋
Other Authors: 黃培文
Format: Others
Language:en_US
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/21693660458955139661