Quality Assessment and Improvement Suggestions of theKaohsiung Mass Rapid Transit System Service

碩士 === 南台科技大學 === 科技管理研究所 === 98 === This study was designed, on the basis of the Quality Function Deployment method, the Gray Relational Analysis and the Fuzzy Theory, to explore which services of the Kaohsiung Mass Rapid Transit (MRT) System are on the priority list for improvement. Besides, impro...

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Bibliographic Details
Main Authors: Yu-nien Chen, 陳禹年
Other Authors: 顏榮祥
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/00368288824372339312