The Financial Banks of Service Resource on Customer Service Relationship:The Perspective of Resource-Based Theory (RBT)
碩士 === 樹德科技大學 === 經營管理研究所 === 98 === While holding the strategic resources of value, rareness and inimitability, the resource-based theory (RBT) has been conducted, based on resource heterogeneities, that effectively evaluate service resource and their interactions can help firms improve their compe...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2010
|
Online Access: | http://ndltd.ncl.edu.tw/handle/12545970319599304346 |