The Impact of Customer Concentration on Firm Performance

博士 === 臺灣大學 === 國際企業學研究所 === 98 === Customer concentration is playing an increasingly important role for firms’marketing strategies. Much attention in customer concentration literature is placed onthe 80/20 rule that a small group of profitable customers can generate 80% of revenue for firms. Howeve...

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Bibliographic Details
Main Authors: Pim Soonsawad, 翁雪玉
Other Authors: Lichung Jen
Format: Others
Language:en_US
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/65912094402820681784