A study integrates 8 Disciplines, FMEA and knowledge management to reduce the recurrence-rate of customer complaint -A Case Study of “A” Company

碩士 === 國立屏東科技大學 === 企業管理系所 === 98 === The 8 Discipline method has been popularly applied to enterprises in which no real-time and standardized methodology exists. Failure Mode and Effects Analysis (FMEA) is an analytical technique that combines the technology and experience of people in identifying...

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Bibliographic Details
Main Authors: Chou, Yu-Ying, 周毓瀅
Other Authors: Chen, Chee-Cheng
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/34965837632596646880