A study integrates 8 Disciplines, FMEA and knowledge management to reduce the recurrence-rate of customer complaint -A Case Study of “A” Company
碩士 === 國立屏東科技大學 === 企業管理系所 === 98 === The 8 Discipline method has been popularly applied to enterprises in which no real-time and standardized methodology exists. Failure Mode and Effects Analysis (FMEA) is an analytical technique that combines the technology and experience of people in identifying...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2010
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Online Access: | http://ndltd.ncl.edu.tw/handle/34965837632596646880 |