The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator
碩士 === 國立東華大學 === 企業管理學系 === 98 === In recent years, during the time of economic depression, the market of online shopping is still growing up. Online shopping is appealing whatever at present or in the future. However, customers are unable to see the real products and communicate with the sellers l...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/68937729516806757838 |