A Study on the Antecedents and Consequences of Educational Service Quality:A National University as an Example

碩士 === 國立東華大學 === 企業管理學系 === 98 === Service quality is very important part of higher education. Recently with the fast change in higher education environment, more and more Universities, both Public and Private ones, are trying to shift the concept of quality of service to schools, With the improvem...

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Bibliographic Details
Main Authors: Wei-Kwan Zhang, 張偉群
Other Authors: Dauw-Song Zhu
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/19837292746325565366