Performance Evaluation and Service Quality Measurement for Home-delivery Service Provider
碩士 === 國立嘉義大學 === 行銷與運籌研究所 === 98 === The home-delivery service has become more important and more competitive due to the increasing demand of electronic commerce and door-to-door service. The factors, such as convenience and promptness, are not enough to satisfy the customer requirement; there...
Main Authors: | Yuan-Chen Lou, 羅元辰 |
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Other Authors: | Dr. Tsai-Yun Liao |
Format: | Others |
Language: | zh-TW |
Published: |
2010
|
Online Access: | http://ndltd.ncl.edu.tw/handle/04820203319569788651 |
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