Performance Evaluation and Service Quality Measurement for Home-delivery Service Provider

碩士 === 國立嘉義大學 === 行銷與運籌研究所 === 98 === The home-delivery service has become more important and more competitive due to the increasing demand of electronic commerce and door-to-door service. The factors, such as convenience and promptness, are not enough to satisfy the customer requirement; there...

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Bibliographic Details
Main Authors: Yuan-Chen Lou, 羅元辰
Other Authors: Dr. Tsai-Yun Liao
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/04820203319569788651