The Research of improving the Service Satisfaction via Customer Relationship Management Activities for the Providers of External Quality Control- Examples from Primary Medical Laboratory Institutions
碩士 === 國立彰化師範大學 === 企業管理學系國際企業經營管理 === 98 === This study focused on the effectiveness of service satisfaction for the customer relationship management activities to primary medical laboratory institutions provided by external quality control institution. Taking three dimensions of customer relations...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/98508268366329077679 |