The influence on customer satisfaction with respect to service quality and process innovation - based on concumer finance
碩士 === 開南大學 === 企業與創業管理學系 === 98 === Since 1990, the Government implemented a new policy that welcome new banking industries establish in Taiwan. As new banks actively set up new branches, especially in a dramatically changing financial market, the traditional operation methods of price war or commo...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/49372082259476843806 |