The Relationship among Role Conflict, Job Satisfaction and Service Quality of International Tourist Hotel Employees

碩士 === 大葉大學 === 國際企業管理學系碩士在職專班 === 98 === This study aimed to investigate the relationship among role conflict, job satisfac-tion and service quality. In this study, 300 questionnaires were mailed to 10 interna-tional tourists hotels, 221 of which were valid. For analyzing statistics we use descrip-...

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Bibliographic Details
Main Authors: Hung-Fang Chen, 陳弘芳
Other Authors: Chien-Yu Chen
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/44384537198286347625