The Research of Service Failure and Customer to Customer Interaction
碩士 === 大葉大學 === 管理學院碩士在職專班 === 98 === This study examines the relationship between service failure and customer to customer interaction(CCI). In addition, by quoting existing literatures and reasoning sensible logics, it is likely necessary to clarify the linkage between both of them. The research f...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/52522811621264340085 |