Discrepancies in Expected and Received Quality of Service among Outpatient Users from Hospitals of Different Religious Affiliations and Levels
碩士 === 中國醫藥大學 === 醫務管理學研究所碩士班 === 98 === Background: While the numbers of religious and large-scale hospitals grow, the demand for higher quality of medical service is increasing. Patient cognition of service quality is based on the difference between their former expectation and latter perception o...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/78163116755385424017 |