The Correlational Study of Clinical Nurses’Emotional Labor and Customer-oriented Behavior -- Take a District Teaching Hospital as an Example

碩士 === 元智大學 === 管理研究所 === 97 === In the highly competitive health care market as well as the unceasingly changing organization and working environment, the clinical nurses, as the front-line in medical care system, face the challenges such as emerging infectious diseases, patients’ rights, and patie...

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Bibliographic Details
Main Authors: Shu-Li Chen, 陳素里
Other Authors: Wei-Kang Wang
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/86797870972451064993