Analysis of Customer Complaint Management System: A Case Study of A Company

碩士 === 元智大學 === 資訊管理學系 === 97 === In order to continue to maintain corporate competitive advantage and rapid response to environmental change, the performance of the operation and management is increasingly important. Therefore, the enterprise resource planning integration through utilizing the elec...

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Bibliographic Details
Main Authors: Chien-Chia Peng, 彭健嘉
Other Authors: 盧以詮
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/49488138747101473763