A Study on Event Management of Information Technology Services Management

碩士 === 元智大學 === 資訊管理學系 === 97 === In this paper, the development of Event Management operations of Information Technology Service Management, is provided in the first period of time to detect events, and then lock the correct support resources, to resolve the event as soon as possible to facilitate...

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Bibliographic Details
Main Authors: Wen Chien, 簡文
Other Authors: Yao-Chin Lin
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/08412405357471807963