The Study on the Job Characteristics of Emotional Labor and Responding Strategies of Employees: Explained by an IPO Model.

博士 === 國立雲林科技大學 === 企業管理博士班 === 97 === To study the interactive relationships between job characteristics and responding strategies of workers who work under emotional labor, understand psychological process of emotional labor workers, clarify the level issues for the development of emotional labor...

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Bibliographic Details
Main Authors: Hui-Chuan Shih, 施惠娟
Other Authors: none
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/07494458969013609908