A Study on the Usability User Interfaces of CTI Call Out Platform
碩士 === 淡江大學 === 資訊管理學系碩士在職專班 === 97 === As market competition gets more and more relentless, corporate call centers serve not only as a barometer of customer satisfaction, but they are also very useful tools for companies to win out in the competition. As a result, if businesses want to retain cust...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/57207809057863427167 |