A Study of the Impact of National Quality Award on Enterprise Performance
碩士 === 東海大學 === 工業工程與經營資訊學系 === 97 === This study combines a balance scorecard with National Quality Award criteria to construct a performance measurement tool which can evaluate an organization’s financial and non-financial performance. Delphi method and an analytical hierarchical process are used...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/94592007805474882859 |