A Study of the Impact of National Quality Award on Enterprise Performance

碩士 === 東海大學 === 工業工程與經營資訊學系 === 97 === This study combines a balance scorecard with National Quality Award criteria to construct a performance measurement tool which can evaluate an organization’s financial and non-financial performance. Delphi method and an analytical hierarchical process are used...

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Bibliographic Details
Main Authors: Yi-Ching Huang, 黃義清
Other Authors: Chung-Yu Pan
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/94592007805474882859