A Study on Multi-Channel Integration System of CRM - A Case of Security Industry
碩士 === 南台科技大學 === 資訊管理系 === 97 === As the liberation, internationalization and advanced information technology, the competition among enterprises forces a shift from product differentiation to service differentiation. Market competition has also expanded from regional to global. Customer relationshi...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/34663696988439795253 |