A Study of Sales Training for Call Center

碩士 === 世新大學 === 企業管理研究所(含碩專班) === 97 === This study aims on how call centers in the financial industry are trained to sell products proactively, in addition to providing customer services. As the financial industry and the market evolve, it is a definite trend for companies in the industry to sell...

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Bibliographic Details
Main Authors: Li- Ping Tang, 鄧麗萍
Other Authors: Kuan-Yao Chiu
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/84512863833344335014